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Currently, we have the following positions open for recruitment:
1. Sr. Front Desk Executive
| Position | : Sr. Front Desk Executive |
| Gender | : Male/Female |
| No. of Posts | : 1 |
| Experience | : 5+ |
| Requirement Posted on | : 04th June 2024 |
Job Description for Sr. Front Desk Executive:
Responsibilities:
- Manage inquiries via phone and email.
- Ensure adherence to Studio Standards.
- Compile front office statistics and generate related reports.
- Maintain high standards of conduct, dress, hygiene, and appearance for self and colleagues.
- Coordinate with Contact Center and Pan India Head of Front Desk according to protocols.
- Schedule consultations in coordination with Studio Manager and Consultants.
- Prepare weekly and monthly reports.
- Conduct monetary transactions following established protocols.
- Collaborate with the accounts department on financial transactions, quotations, and receipts.
- Foster relationships and communication with all departments, ensuring seamless coordination.
- Resolve guest issues effectively and courteously, adhering to international standards of quality.
- Maintain patient data accurately in software systems as per protocol.
- Ensure achievement of targets set for the Front Desk.
Desired Candidate Profile:
- Minimum 3 years of experience in the Hospitality or Service Industry.
- Excellent communication skills in English and Hindi.
- Strong telephone etiquette and client handling skills.
- Knowledge of routine operations management.
- Highly motivated and results-oriented.
- Proficient in client management.
- Professional and presentable appearance.
- Candidates with dedicated experience in the hospitality industry, particularly in Front Office roles, will be preferred, provided they meet all other criteria specified in the job description.