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Currently, we have the following positions open for recruitment:

1. Facilitator
Position : Facilitator
Gender : Female
No. of open positions : 1
Experience : 3+ years
Reporting To : Regional Head

The Facilitator Executive plays a critical role in ensuring clients receive the service quality and results promised by consultants and sales teams—specifically for services such as Advanced Laser Therapy, Strand by Strand – The Ultimate, and Strand by Strand – Cosmetic. This position involves end-to-end coordination across departments, proactive client engagement, and supporting both operational excellence and sales conversion to meet business goals.

Key Roles and Responsibilities:

Client Service & Delivery

·        Deliver exemplary, client-centric service aligned with AHS standards and brand expectations.

·        Coordinate with all departments to ensure seamless procedure execution for all offered concepts.

·        Proactively resolve complex client concerns escalated by the team, involving the Advisor, Regional Head or National Head when necessary.

·        Maximize client satisfaction through regular follow-ups, consistent engagement, and retention strategies.

Operational Excellence

·        Maintain and manage client records meticulously, including consultation history, financial details, and treatment images.

·        Monitor procedure room readiness, equipment functionality, and hygiene across all client-facing areas.

·        Ensure daily CRM updates and maintain accurate reporting across daily, weekly, and monthly metrics.

·        Coordinate with the Head Office to ensure smooth operational execution.

Sales Enablement & Business Support

·        Support the sales team in closing deals, especially for procedural and high-value services.

·        Identify and promote second sales opportunities through effective upselling and cross-selling (target-centric).

·        Collaborate closely with Trichologists (Medical Practitioners) to align on client follow-ups, review outcomes, and support medical-to-sales integration.

·        Strategize with studio departments to achieve monthly business targets and KPIs.

Inventory & Protocol Management

·        Monitor departmental stock levels and raise timely requisitions.

·        Ensure all protocols and standard operating procedures are followed across departments, maintaining high quality and safety standards.

Performance & Innovation

·        Track studio visits of regular clients to personalize their experience and enhance service delivery.

·        Monitor surgical schedules and ensure studio teams meet follicle count and average rate targets.

·        Propose and implement new systems, processes, or service innovations to improve client experience and elevate brand positioning.


Success Metrics (KPIs):

·        Client satisfaction scores & resolution turnaround time

·        Conversion rate for second sales (upselling/cross-selling)

·        CRM update compliance and reporting accuracy

·        Follicle count and average rate achievement (where applicable)

·        Client retention and repeat visit rate

2. Regional Head - Sales & Operations
Position : Regional Head - Sales & Operations
Gender : Male
No. of open positions : 1
Experience : 12+ years
Reporting To : CEO

We are seeking an experienced and dynamic Regional Head to lead our sales operations in the rapidly growing Aesthetic/ Hair/Hair Industry. The ideal candidate will have a proven track record in driving sales growth, building strong relationships with clients, and developing innovative sales strategies for Aesthetic/ Hair products or services. As a strategic leader, you will be responsible for managing a team, executing sales plans, initiate BD & Marketing activities and meeting revenue goals while maintaining the highest level of customer satisfaction.

  • Sales Strategy Development:
    Develop and implement effective sales strategies to drive growth and market penetration within the Aesthetic/ Hair industry. This includes understanding market trends, identifying new business opportunities, and capitalizing on emerging markets.
  • Team Leadership & Management:
    Lead, mentor, and motivate the sales team to achieve and exceed sales targets. Provide regular performance evaluations, coaching, and training to enhance team performance and professional growth.
  • Revenue Growth & Target Achievement:
    Drive sales revenue through both new client acquisition and the retention of existing clients. Set and monitor sales targets, ensuring the team meets or exceeds objectives on a consistent basis.
  • Client Relationship Management:
    Cultivate and maintain strong relationships with key clients, distributors, and industry partners. Represent the company at industry events, conferences, and other networking opportunities to build brand awareness.
  • Market Research & Analysis:
    Monitor industry trends, customer preferences, and competitor activities to adjust sales strategies accordingly. Provide regular reports on sales performance, market opportunities, and competitive landscape.
  • Cross-functional Collaboration:
    Work closely with marketing, product development, and customer service teams to align sales efforts with overall company goals and customer needs. Collaborate with product teams to ensure a deep understanding of new products and their benefits.
  • Team Building & Development:

Play a crucial role in identifying the right talent for the department in collaboration with HR team & nurture the talent to meet the ultimate objective of vertical i.e to achieve the revenue target.

  • Sales Training & Development:
    Design and implement ongoing sales training programs to ensure the team is well-versed in product knowledge, sales techniques, and industry trends.
  • Performance Management:
    Ensure that performance evaluation is done in regular intervals (weekly, monthly & quarterly) & provide the improvement strategy to elevate the performance of each individual.

Key Skills & Qualifications:

  • Education:
    Bachelor’s degree in Business Administration, Marketing, Sales, or a related field. An MBA or equivalent advanced degree is a plus.
  • Experience:
    Minimum of 12 years of experience in sales leadership roles, with at least 5 years in the Aesthetic/ Hair, beauty, or healthcare industry. Proven success in driving revenue and leading high-performing sales teams.
  • Industry Knowledge:
    Strong understanding of the Aesthetic/ Hair industry, including products (e.g., skincare, cosmetic treatments, medical devices) and market dynamics.
  • Leadership:
    Demonstrated ability to lead and inspire a diverse team. Strong decision-making and problem-solving skills.
  • Sales Skills:
    Exceptional communication, negotiation, and presentation skills. Ability to engage with C-suite executives, doctors, clinicians, and high-net-worth individuals.
  • Results-Oriented:
    Track record of meeting or exceeding sales targets, with a focus on driving business growth and profitability.
  • Customer-Centric:
    A deep commitment to understanding customer needs and delivering exceptional service.
  • Analytical & Strategic Thinking:
    Strong analytical skills with the ability to interpret sales data and market trends. Ability to adjust strategies based on data-driven insights.
  • Technology & Tools Proficiency:
    Proficient in CRM software, MS Office Suite, and other sales enablement tools. Experience in digital marketing and social media is an advantage.

Apply or Email your resume with recent photograph to


career@advancedhairstudioindia.com

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