Job Summary

We are looking for an energetic and result-oriented Pre-Sales Executive who will be responsible for generating business opportunities through a combination of tele-calling, follow-ups, business development visits, networking, and on-ground lead generation activities. The role requires a proactive individual who can identify potential customers, engage them effectively, and create a strong pipeline for the sales team.

This is a performance-driven role with an attractive incentive structure, offering significant earning potential for high performers.

Key Responsibilities

1. Tele Sales & Lead Qualification

• Make outbound calls to prospective customers from company databases, marketing campaigns, references, and self-generated leads.
• Understand customer requirements and assess their interest level.
• Explain company products and services professionally.
• Qualify leads based on predefined criteria.
• Schedule meetings, site visits, or consultations for the sales team.
• Conduct regular follow-ups with interested prospects.
• Re-engage dormant or inactive leads.

Performance Metrics

• Minimum call volume targets per day.
• Number of qualified leads generated.
• Number of appointments/site visits scheduled.
• Lead-to-meeting conversion ratio.
• Number of business development visits conducted.
• Number of leads generated through business development activities.
• Quality and conversion potential of generated leads.

2. Marketing & Business Development

• Conduct business development in assigned territories to identify potential customers.
• Visit residential communities, commercial establishments, business parks, retail locations, exhibitions, events, and networking forums.
• Generate direct leads through personal interaction and relationship building.
• Build referral networks with local businesses, channel partners, and influencers.
• Collect market intelligence and competitor information.

3. Lead Management & Follow-Up

• Maintain a systematic lead tracking process.
• Ensure timely follow-up of all assigned and self-generated leads.
• Update lead status regularly in the CRM system.
• Maintain detailed records of customer interactions.
• Coordinate closely with the sales team to ensure smooth handover of qualified prospects.

4. Customer Engagement

• Act as the first point of contact for prospective customers.
• Build trust and rapport through professional communication.
• Address initial customer queries and concerns.
• Ensure a positive customer experience during the pre-sales stage.
• Maintain strong relationships with prospects throughout the sales cycle.

5. Target Achievement

• Achieve monthly and quarterly consultation targets.
• Contribute to overall business growth through pipeline development.
• Support the sales team in achieving revenue objectives.

6.     Working Schedule

Working Days - Wednesday to Monday

Weekly Off – Tuesday

·  Saturdays and Sundays are mandatory working days.

·  Candidates should be comfortable working on weekends as these are key business days.

Working Hours – As per company policy and business requirements.

Travel Requirement - Regular local travel within the assigned territory is required.

Desired Candidate Profile

Education

• Graduate preferred.
• Relevant sales or marketing qualifications will be an advantage.

Experience

• 1–5 years of experience in Tele Sales, Pre-Sales, Lead Generation, Business Development, or Customer Acquisition.
• Freshers with strong communication skills and a sales-oriented attitude may also apply.

Skills Required

• Excellent communication and interpersonal skills.
• Strong persuasion and negotiation abilities.
• Confidence in tele-calling and face-to-face interactions.
• Ability to work independently and achieve targets.
• Good organizational and follow-up skills.
• Familiarity with CRM systems and MS Office.

Benefits

Incentive

There is no predefined cap on incentives. Our incentive structure is designed to be highly rewarding and performance-driven, offering significant earning potential based on individual achievements.

Conveyance Reimbursement Policy

Eligible Activities:

• Customer meetings
• Lead generation and market visits
• Networking and business development activities
• Company-approved events

Guidelines:

• Reimbursement will be based on actual expenses or approved rates.
• Travel records and supporting documents may be required.
• Claims must be submitted within the prescribed timeline.
• Daily commuting between home and office is not eligible for reimbursement.

We are seeking a dynamic and experienced Sr. Sales Consultant to build strong relationships with clients seeking personalized hair loss treatment solutions. The ideal candidate will offer tailored advice based on factors such as facial features, age, profession, personality, and individual expectations.

This role offers an exciting opportunity to engage with clients on a personal level, providing tailored guidance and solutions while contributing to the growth and success of the studio.

Key Responsibilities:

• Individual will be responsible for new client sales along with upsell & cross selling.
• Responsible to generate opportunities apart from what is provided by central marketing team via multiple channels (BD, MOU sign-ups, BTL activities, out station events etc.).
• Play a role of SPOC for the clients who are brought on board.
• Set daily consultation and revenue targets, regularly evaluating performance against objectives.
• Achieve monthly revenue targets, driving the studio's financial growth utilising all revenue points.
• Demonstrate an entrepreneurial mindset and work closely as a business partner to achieve shared goals.

Qualifications and Skills:

• Bachelor’s degree required.
• Preferred age: 30 years and above.
• Minimum of 7+ years of experience in sales.
• Results-oriented approach with a strong focus on meeting and exceeding monthly revenue targets.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to prioritize and manage multiple tasks effectively.
• Consultative, one-on-one selling approach.
• Experience in working directly with high-net-worth clients (HNI) in face-to-face consultations.

This role as an Executive or Sr. Executive – Lead Optimization at our company offers an exciting opportunity to utilize your telesales expertise and customer service skills in a supportive and dynamic environment. If you meet these qualifications and are eager to contribute to our team, we encourage you to apply.

Main Job Tasks and Responsibilities:

• Follow up with customers via telephone or email following initial sales contact and schedule appointments.
• Provide detailed information to callers about company services and products.
• Manage inquiries and accurately record customer requests in specified forms, software, and web portals (training will be provided for software and web portal data entry).
• Maintain and organize inquiry sheets using designated formats and software.
• Proficiency in MS Office and Internet applications.
• Continuously educate oneself on products to enhance customer service during calls.

Skills/Requirements:

• At least one year of experience in telesales within a high-volume, fast-paced environment.
• Strong customer service and telesales skills.
• Proficient in Web Based Applications and Windows operating systems.
• Excellent organizational skills with the ability to multitask and prioritize in a dynamic environment.
• Capability to handle sensitive and confidential client information.
• Superior verbal and written communication skills.
• Strong problem-solving and decision-making abilities.
• Demonstrated ability in closing sales effectively.