Career - Ahmedabad

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1. Trichologist

MAIN PURPOSE OF THE JOB

Trichologist play a major role in the clinical procedures performed at AHS. Trichologist take reviews of Advanced Laser Therapy clients and evaluate the results of clients. Counsel and advice clients on any hair and scalp related issues & also conduct reviews of Strand by Strand - Ultimate clients.

Roles and Responsibilities :

• Age should be 27+ and experienced person in BHMS.
• Taking client reviews
• Maintain client medical history, result images, reviews and load on software
• To explain other procedures like SBS Ultimate if client has the need or interest.
• Meeting ALT clients as and when required to answer questions, concerns etc.
• Client handling/objection handling with regard to the clinical procedures.
• Recommend client some extra supplements, vitamins, diet and lifestyle charts only if absolutely necessary.
• Assist ALT department in setting stage for 2nd sale
• Help consultant in consultation if any technical queries to be answered.
• Act as a support system to the ALT & SBS - U Team as well as helping the smooth functioning of the studio
• Coordinate meetings with ALT Team, FD and Studio Manager whenever necessary.
• Work closely with the ALT team for up selling (2^nd sale).
• Recommended / suggest the other AHS products and procedures when necessary

2. Sr Sales Consultant

The ideal candidate will develop relationships with people who come for consultation and offer the right solution in the form of hair loss treatment based on a person’s face, age, profession, personality and expectations.

Responsibilities:

• Provide thorough hair check to diagnose the hair loss stage
• Educate the client on hair loss fundamentals and provide need base counseling
• Understand the expectations, pitch for the right procedure & products and relate them with achievable end result by making a client visualize the recommendation
• Set consultation and conversion targets with analysis on a daily basis
• Manage front Desk to ensure clients receive prompt, cordial attention and personal recognition.
• Achieve the desired conversion ratio and contribute to revenue generation at the studio on a monthly basis

Qualifications and Skills :

• Bachelor’s degree or equivalent experience in Business
• Preferred age: 29 years and above
• 7+ years’ of sales consulting and business intelligence experience
• Excellent written and verbal communication skills
• Ability to multi-task, organize, and prioritize work
• Customer service approach

3. Sr. Front Desk Executive

Job Description for Sr. Front Desk Executive:

• Handling inquiries on phone as well as on emails
• Ensure that the Studio Standards are followed.
• Compile statistics for front office and provide reports relating to that area.
• Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of self and colleagues at front Office.
• Coordinate with contact Center & pan India head FD head according to protocol.
• Coordinate with Studio Manager, Consultant to assign consultation scheduling
• Prepare all weekly and monthly reports
• Ensure all monetary transaction are conducted & consulted according as per protocol
• Coordinate with accounts department on all monetary transactions, quotations, receipts
• Maintains walking relationships, communication with all departments and coordinates accordingly
• Resolves guest problems as per international standard, quality effectively and courteously
• Maintains all patient data in software as per protocol
• Ensuring targets for FD are met.

Desired Candidate Profile:

• Preferred age: 22-28 years.
• 5+ Experience in Hospitality or service Industry, entertainment, media, corporate.
• Good & Pleasing Communication Skills in English, Hindi and vernacular is preferred.
• Excellent telephone courtesy & client handling skill.
• Routine operations management knowledge.
• Should be highly motivated & result oriented.
• Strong client management skills.
• Good looking.
• Presentable.
• Candidate with hospitality industry with proper dedication towards Front Office would be preferred along with the given criteria in the job description.

4. MIS executive

Job Description: We are seeking an MIS Executive to assist in managing and optimizing our data and information systems. The ideal candidate should possess strong analytical skills, attention to detail, and a passion for maintaining data accuracy and integrity. As an MIS Executive, you will play a crucial role in enhancing our decision-making processes and overall operational efficiency.

Responsibilities:

1. Data Management:

• Collect, consolidate, and maintain accurate data related to sales, customer information, and operations.
• Ensure data integrity and accuracy through regular data cleaning and validation processes.
• Develop and implement data entry protocols and standards.

2. Reporting and Analysis:

• Generate regular and ad-hoc reports to provide insights into business performance.
• Analyze data trends and patterns to identify areas for improvement and optimization.
• Assist in creating visually appealing and informative dashboards and presentations.

3. Database Maintenance:

• Manage and update the company’s databases, ensuring they are up-to-date and well-organized.
• Troubleshoot and resolve database-related issues promptly.

4. Automation:

• Identify opportunities for automation and streamline data collection and reporting processes.
• Collaborate with IT and software development teams to implement automation solutions.

5. Documentation:

• Maintain comprehensive documentation of data-related processes and procedures.
• Create user guides and training materials for data management tools.

6. Communication:

• Collaborate with various departments to understand their data needs and provide relevant support.
• Communicate data-related insights and recommendations to the management team.

Qualifications and Skills :

• Bachelor’s degree in Business Administration, Computer Science, or a related field.
• Proven experience in MIS, data analysis, or a similar role.
• Proficiency in data analysis tools such as Microsoft Excel and data visualization tools.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Effective communication and presentation skills.
• Knowledge of database management systems is a plus.

5. Hair Expert

Responsibilities:

• Perform routine maintenance on hair replacement systems.
• Conduct cutting and fitting procedures for hair replacements.
• Achieve team targets by selling hair systems to clients.
• Cultivate and maintain strong client relationships.

Requirements:

• Proficient in barbering, including men’s and women’s hair cutting and coloring.
• Excellent communication skills in both English and the local language.
• Must maintain a professional appearance.
• Demonstrates honesty and a strong work ethic.
• Willingness to learn new techniques.
• Ability to adapt to changing situations.
• Ambitious and goal-oriented.

Hiring Process:

• Submit your resume along with unisex work photographs.
• Upon profile shortlisting, candidates will undergo a practical interview. This will involve performing haircuts, coloring, or other assigned tasks by the Technical Head or Department Managers at Advanced Hair Studio. Candidates may need to arrange models for these tasks.
• After successfully clearing the practical round, a final interview with the Technical Head will be conducted via Skype.
• Completion of HR formalities and hiring process closure.

6. ALT Executive

Roles and Responsibilities :

• Undertake all responsibilities with reference to procedures
• Age should be 27 + and experienced person
• To professionally and effectively employ sales skills to achieve targets
• Maintain an accurate and current database and records of all clients
• Identify and develop sources of potential clients for upselling
• Customer Contact by effectively communicating with clients to gain commitment to the procedure
• Update on feedback/ comments from clients relating to the procedure
• Enquiry Handling
• Maintain a current and accurate knowledge of the procedure
• Maintain high standard of personal presentation
• Represent company in a professional manner at all times