Career - Pune

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Currently, we have the following positions open for recruitment:

1. Sr. Sales Consultant

The ideal candidate will develop relationships with people who come for consultation and offer the right solution in the form of hair loss treatment based on a person’s face, age, profession, personality and expectations.

Responsibilities:

• Provide thorough hair check to diagnose the hair loss stage
• Educate the client on hair loss fundamentals and provide need base counseling
• Understand the expectations, pitch for the right procedure & products and relate them with achievable end result by making a client visualize the recommendation
• Set consultation and conversion targets with analysis on a daily basis
• Manage front Desk to ensure clients receive prompt, cordial attention and personal recognition.
• Achieve the desired conversion ratio and contribute to revenue generation at the studio on a monthly basis

Qualifications and Skills :

• Bachelor’s degree or equivalent experience in Business
• Preferred age: 29 years and above
• 7+ years’ of sales consulting and business intelligence experience
• Excellent written and verbal communication skills
• Ability to multi-task, organize, and prioritize work
• Customer service approach

2. Sr. Front Desk Executive

Job Description for Sr. Front Desk Executive:

• Handling inquiries on phone as well as on emails
• Ensure that the Studio Standards are followed.
• Compile statistics for front office and provide reports relating to that area.
• Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of self and colleagues at front Office.
• Coordinate with contact Center & pan India head FD head according to protocol.
• Coordinate with Studio Manager, Consultant to assign consultation scheduling
• Prepare all weekly and monthly reports
• Ensure all monetary transaction are conducted & consulted according as per protocol
• Coordinate with accounts department on all monetary transactions, quotations, receipts
• Maintains walking relationships, communication with all departments and coordinates accordingly
• Resolves guest problems as per international standard, quality effectively and courteously
• Maintains all patient data in software as per protocol
• Ensuring targets for FD are met.

Desired Candidate Profile:

• Preferred age: 22-28 years.
• 5+ Experience in Hospitality or service Industry, entertainment, media, corporate.
• Good & Pleasing Communication Skills in English, Hindi and vernacular is preferred.
• Excellent telephone courtesy & client handling skill.
• Routine operations management knowledge.
• Should be highly motivated & result oriented.
• Strong client management skills.
• Good looking.
• Presentable.
• Candidate with hospitality industry with proper dedication towards Front Office would be preferred along with the given criteria in the job description.